About us

What makes us different?

Radiant Data Systems, LTD is committed to providing the medical community, hospitals, and medical billing/receivables services with the very best in business process outsourcing.

Radiant Data Systems has three distinct advantages in regards to our medical billing, medical coding, and practice management services – Location, Talent Pool, and Human Resources/Training.

Let's look at all three

Location

We are located in Bangladesh (while also maintaining a US office), which means we have a much lower operating cost than traditional BPO firms (which are usually located in India and the like).

Talent Pool

Because there is much less competition for the best people in Bangladesh, we attract the absolute cream of the crop. English-speaking, conscientious, educated, and motivated are a few adjectives that could describe our people.

Human Resources / Training

We not only attract the best people, but we train them well, pay very competitive Bangladesh wages, and treat them with the respect they deserve. The result is an extremely loyal workforce who strives to excel. In addition, we boast one of the lowest turnover ratios in the business.

The above three factors are the reason we can deliver better service, for a lower rate. You’ll increase revenue, while also saving money, ensuring an ROI that will make 2021 an exceptional year.

We would be pleased to help you with any aspect of your practice / business. Click here to contact us.

Our Company

As stated, besides operations in Bangladesh, we also maintain a US presence in Richmond, Virginia. We feel this is an important aspect to our US customers.

In business since 2004, we handle medical billing, medical coding, and business process outsourcing for a wide variety of clients, including one who bills for more than ten million ER visits annually. We’re trusted by the best, and we’d be happy to add you to our list of satisfied clients.

Frequently Asked Questions

Business Process Outsourcing (or BPO for short) is when a business outsources a task(s) that used to be internal in nature. For example, a medical office that used to handle their Medical Coding internally looks to outsource that task to a third party.
At first glance, the advantage is usually financial in nature. A company like Radiant Data Systems can typically handle (for example) medical billing less expensively than an office/hospital can internally. But the advantages do not end with finances alone. This is because an outsourcing company (like Radiant Data Systems) is a specialist. So not only is the cost reduced, but accuracy increases, and payments come quicker.

Yes, for several reasons. First is operating costs – it simply costs less to do business in Bangladesh than it does in India (etc). Second is since there is little competition in Bangladesh, we can draw the absolute cream of the crop from the employment pool. Our employees speak clear English, are highly educated, and are committed to doing an exceptional job. You will not find better people than those that reside in our company. Plus, we ensure that our people are treated well, and are compensated fairly. We realize that is the only way to truly be a professional firm.

Security is robust, and data backups are continuous and redundant. We adhere to the most recent, accepted security measures, including video surveillance and biometric access control of our premises. And yes, we are fully HIPAA-Compliant.

Absolutely. No change on your end is necessary.

Sure! Our services can be combined or utilized ala carte’. Just contact us, and we’ll go over how we can help you.

Yes. Increasingly, medical billing and medical coding providers are finding it advantageous to outsource their work to us. The advantages are cost, and also transparency to your clients.