Credentialing Specialist (Night Shift Only)

Job Context:

The Credentialing Specialist will maintain high standards of accountability and operate on the principles of a High-Reliability Organization in an effort to achieve safety, quality, and efficiency goals

Job Responsibilities:

● Engage with clients from the USA Via phone and email to manage daily tasks

effectively.

● Utilize the available Data Platform System to analyze and verify critical documents.

● Thoroughly review documents to identify any missing information, and proactively communicate with clients to obtain the necessary documents and details.

● Able to work night shifts only.

Job Requirements:

● Minimum 1-year experience

● Bachelor's degree in any discipline

● Excellent English communication skills in both writing & and speaking. Native speakers

will get an advantage

● Proficient in Microsoft Office Suite, including Outlook

● Experience in BPO industries, call center, and telemarketing

● Experience in BPO firms, data entry, call center, and IT-enabled services Additional Requirements:

● Age 22 to 35 years

● Both males and females are allowed to apply.

● Freshers are also encouraged to apply (Only If he/she has an excellent command of the English language).

● Presentable and Proactive & Team Player

● Capability to work under pressure.

Workplace Details:

● Weekdays: 5 days in a week

● Weekend: 2 days in a week

● Work Schedule: 8 PM to 5 AM or 12 AM to 9AM (subject to further discussion)

● Training Period: Initial 2 months (8 PM to 5 AM)

● Work at office | Job Location- Dhaka

● Employment Status: Full Time

Compensation and other benefits

● Weekly 2 holidays, Overtime allowance (If there is)

● Complimentary Tea & Snacks

● Friendly office environment

● Opportunity to work with the foreign clients

● Gratuity Fund

● Worker's Profit Participation Fund - WPPF

● Leave Encashment

● Annual Paid Leave Encashment (Adjustable)

● Dinner Fully Subsidized

● Fully subsidize Breakfast for 12-9 am Shift

● Drop-off Service (4 AM to 9 AM)

● Pickup Service (12 AM)

● Festival Bonuses

● Govt. Declare Casual, Maternity and Sick Leave

Freshers are also highly encouraged to apply